Office of Student Conflict Resolution (OSCR)

Maize and blue background with text "Connect with OSCR - Email: oscr@umich.edu, Call: 734-936-6308, Online: oscr.umich.edu, Visit Us: SAB, Suite 100"

Society can sometimes tell us that conflict is unnatural and unhealthy, but the Office of Student Conflict Resolution (OSCR) understands that conflict is a natural part of our lives. It can be a great opportunity to improve living conditions and relationships, and often, things do not improve unless someone steps up to address them. 

Tips to Re-frame Conflict as Healthy & Normal

  • You engage in conflict as a normal part of everyday life - even when it comes to choosing pizza toppings with your roommates!
  • You engage in difficult conversations because you care about the person or have a common goal
  • It is normal for conflict to not be solved on the first attempt

At OSCR, our staff are happy to share tips about recognizing conflict styles, balancing needs and feelings, practicing active listening, and so much more!For information about the different options to navigate a conflict, visit the OSCR website or email at [email protected].